Pearson Onscreen Platform (POP) Support Index

Articles for the Pearson Onscreen Testing Platform:
 

Installation guides

• Pearson Onscreen Platform (POP): LAN/Classroom Installation Guide
• Pearson Onscreen Platform (POP): Offline & Online Mode Installation Guide
• Pearson Digital Functional Skills: Test Player Installation Guide

Walkthroughs

• Pearson Onscreen Platform (POP) LAN: Test Walkthrough
• Pearson Onscreen Platform (POP): Pearson Assessor Dashboard (PAD) Test Walkthrough
• Digital Functional Skills: Digital FS Portal & Pearson Assessor Dashboard (PAD) Test Walkthrough

Troubleshooting

General

• Onscreen testing: Booked Test Not Showing on Dashboard

POP LAN

• Pearson Onscreen Platform (POP) LAN: Application has experienced an unrecoverable crash
• Pearson Onscreen Platform (POP) LAN: Test Violation - Loss of Focus
• Pearson Onscreen Platform (POP) LAN: No learners to add to rooms when preparing the assessment on the Administrator Dashboard
• Pearson Onscreen Platform (POP) LAN: Mark Invigilator as active
• Pearson Onscreen Platform (POP) LAN: Reset Invigilator Password
• Pearson Onscreen Platform (POP) LAN: Communication to dashboard has failed / Invalid order number / Operation timed out
• Pearson Onscreen Platform (POP) LAN: Check Invigilator Dashboard Computer Name

Edexcel Online

• Onscreen Testing: Amending/Deleting Onscreen Tests
• Onscreen Testing: Potential Issues When Submitting Test Bookings On Edexcel Online

Digital Functional Skills

• Digital Functional Skills: Test Player Troubleshooting

Remote Invigilation 

• Remote Invigilation Support Index

How-to guides

• Pearson Onscreen Platform (POP): Reset POP Password
• Pearson Onscreen Platform (POP): Retrieving Learner Response Files
• Pearson Onscreen Platform – Add Trusted Sites
• Pearson Onscreen Platform (POP) - Creating a PIN on the Pearson Assessor Dashboard (PAD)
• Onscreen Testing: View Uploaded Onscreen Tests for POP LAN
• Onscreen Testing: Viewing Uploaded Onscreen Tests Using Online PAD
• Edexcel Online: Onscreen Testing: Marking A Candidate Absent (Classroom/LAN)
• Edexcel Online: Onscreen Testing: Marking A Candidate Absent (Offline)
• Onscreen Testing: Attendance Registers
• BTEC Entries: Booking An Onscreen Test
• Edexcel Online: Requesting An Onscreen Demo Test
• Onscreen Testing: View Uploaded Onscreen Tests using PAD Offline
• Onscreen Testing: Void An Onscreen On-Demand Test
• Extra Time: BTEC/Functional Skills Onscreen and Paper-based Tests

General information

• Pearson Onscreen Platform (POP): Software Versions
• Pearson Onscreen Platform (POP): FAQ's
• Pearson Onscreen Platform (POP): Timescales
• Pearson Onscreen Platform (POP): Delivery methods
• Pearson Onscreen Platform (POP): Software Requirements
• Onscreen Testing Information
• Onscreen Testing: Test Results Released
• Onscreen Testing: Re-booking Tests for Absent Learners
• Access Arrangements: BTEC Onscreen and Paper-Based Test Application Deadlines