To learn more, click on the section(s) below to access our iPay FAQs.
We invite you to explore our FAQs, beginning with the first article. Each section will guide you easily to the next, making it simple to find the answers you need.
Online Account Set Up FAQs
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Click the link below for support with setting up and managing your iPay online account, accessing it on different devices, keeping your details secure, handling multiple accounts, troubleshooting transaction visibility and password issues, and updating your email address.
Online Account Set-Up FAQs.
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Invoice/Credit note FAQs
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Click the link below for support with viewing, printing, and managing your account balances, invoices, statements, transaction summaries, payment statuses, and receiving invoice copies.
Invoice/Credit note FAQs.
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Payment FAQs
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Click the link below for support with paying invoices from an individual listed address or multiple locations, completing payments using new or saved credit/debit cards, and cancelling invoice payments in iPay.
Payment FAQs.
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For further support or finance related questions, please create a case and a Customer Services Specialist will respond to your query.
Back to Invoice Query, Statements & Payments index page.
