How do I access/register Secure File Transfer?
Click here to access Secure File Transfer.
To register, please click here; please ensure that the email you use to register with SFT is the same email address as registered on Edexcel Online.
Please Note: With the introduction of MFA to EOL, all centres can only have one user per registered Edexcel Online account; hence, with additional security measures Pearson has in place, it will supersede JCQ ICE regulation 4.4, which states, "Email accounts used for secure material access must belong to named individuals or be a group email account accessed solely by individuals authorised by the head of centre to handle secure materials."
Which qualifications can be received through SFT?
All academic qualifications can be accessed by your Exams Officer via the Secure Download Service (SDS).
Where do centres receive question papers through SFT?
Please see below the times the Question Paper Despatch team can send question papers to Exams Officers:
International A level (IAL), International GCSE R papers
- AM - 5:00am (BST)
- PM - 8:00am (BST)
UK Qualifications (including GCSE, International GCSE, GCE (AS & A Level), Edexcel Award, BTEC, T levels)
- AM - 8:00am (BST)
- PM - 12:30 (BST)
The Exams Officer will receive an email advising them to log in to SFT to download the papers.
Please note: When receiving papers via SFT & printing them, the paper must be downloaded and not opened in a browser. For example opening with Adobe/PDF. If the paper is printed from opening through a browser, red lines may appear across the paper.
If using Foxit PDF Software, please ensure the version you have installed is version 13 or higher.
SFT user guide
If you are already a user of the SFT system, please note the following changes:
1. Minimum password length increased from 7 to 8 characters
2. Passwords set to expire after 60 days
3. Session timeout reduced to 15 minutes
4. Users are not allowed to re-use the previous 24 passwords
The same changes listed above also apply to our customers who use SFT to download electronic versions of question papers. If you have any questions, please create a case via the support portal.
How to return oral assessments?
For IAL: centres need to email them directly to traditionalprocessing@pearson.com using SFT.
For International GCSE: Centres can return work directly to the Moderator (not through SFT).
Please note: If a file is too big for SFT, please send the files in a compressed 'zip' file. To do this, follow the steps below:
1. Go to your computer documents, right-click, hover over New, then select Compressed (zipped) Folder:
2. Rename the folder and copy all oral submission files into the new folder:
3. Attach the folder to SFT and send it to traditionalprocessing@pearson.com
Related Articles:
Accessing Sound Files And Transcripts
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