Post-Results Services (PRS): Track A Request / Status Of Application

You can track a post-results-service through Edexcel Online. Please see the following steps:

1. To sign in, please go to https://edexcelonline.pearson.com; you will be asked to enter your usual Edexcel Online credentials, and once you click sign in, a verification code will be sent to the Pearson Authenticator app. 
   For further information, including downloading the app to your mobile device and using it to complete the sign-in process. Please see Pearson Portal Authenticator for details. 
   
   
2. You will then be directed to the EOL home page:
   

3. Click on the 'Select Qualification' dropdown on the left-hand side and select the qualification; in this example, we are using 'GCSE':

   

4. Select 'Post Results' then 'Track Request':
   
5. Select a session and input the 'Case Reference No'. Click 'Search'. Or you can search using 'Candidate Number', 'Unit', 'Paper' and 'Service Type': 
   
6. You will see all papers that have been included in the application reference. To view additional information, click on 'View': 
   

Outcome letters are sent to the Edexcel Online mailbox of the person who originally requested the service.
It is possible to receive some outcomes before others; this will depend on the individual examiner it has been sent to. Please allow the full-service level (shown in the above table) before chasing a request.