What is a Post-results service, and what is available?
FAQ
If you're a centre with a concern about a student's results, you can use our post-results services. The information on this page should be used along with guidance from the Joint Council for Qualifications (JCQ).
Requests must be made through Edexcel Online, and you will receive an automatic confirmation email acknowledging the receipt of the application. We can't accept late requests, so please ensure that you retain your confirmation emails.
Which services are available for each component/unit?
The documents below provide full details on services available for our Edexcel and BTEC components/units.
Please note: These documents are updated just before results are released and may show the available services for the previous year. As soon as this information becomes available, these links will be updated.
Please note that late applications can not be accepted unless it is an extreme case only. Please contact us to find out.
Timescales
The timescale for each service can be seen below:
Service 1 (Clerical check): Please allow up to 10 calendar days.
Service 2 (Review of marking): Please allow up to 20 calendar days.
Service P2 (Priority review of marking): Please allow up to 15 calendar days.
Service 3 (Review of moderation): Please allow up to 35 calendar days.
Declining grades for BTEC
To resit an externally assessed unit, learners must have a valid and open BTEC registration. This means that if you've claimed their full qualification award but want to resit the assessment, you'll need to decline their grade before entering them for the resit.
