Learners will receive two emails from exams@proctorexam.com. The first one will arrive in their mailbox at least 2 days before the date that their test is booked. The first email contains a link that learners must access to complete checks that ensure their equipment meets the requirements of Remote Invigilation. If the learner does not pass these checks, they must inform their centre as soon as possible.
The second email is only sent once the learner has passed all checks in the first email. The second email will usually arrive in the learner's mailbox within an hour of them passing the checks. This email contains a unique link for the learner that will take them to their remote invigilation session. They can access the session 1 hour before the scheduled start time of their test and up to 3 hours after.
Related Articles:
Pearson Remote Invigilation: Introduction/Overview
Pearson Remote Invigilation: Learner Support
Pearson Remote Invigilation: Provider Support
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