Salesforce

Pearson Onscreen Platform (POP) LAN: Reset Invigilator Password

« Go Back

Information

 
TitlePearson Onscreen Platform (POP) LAN: Reset Invigilator Password
URL NamePearson-Onscreen-Platform-POP-LAN-Reset-Invigilator-Password
Issue
How can I reset the Invigilator Dashboard password using the Administrator Dashboard?
FAQ

Reset Invigilator Password.png

Pearson Onscreen Platform (POP) LAN: Reset Invigilator Password

  1. Go to Administrator Dashboard > List Invigilators.
  2. Click on the padlock icon next to the invigilator's name.
  3. Select a new password (at least 8 characters long with 1 capital letter, 1 lowercase letter, 1 number). If there is an issue with the password (fewer than 8 characters, same as the last password etc.) the password will not save and you will instead see a red circle with a white cross to the right of the password field. You can hover over the circle to see the error. Password error
  4. Log in to the Invigilator Dashboard.

 

Related Articles:

Pearson Support Portal: Creating An Account
Pearson Support Portal (Staff at Centres & Associates): Creating A Case Record

Pearson Onscreen Platform (POP) Support Index  

Detailed Instructions


Powered by