Please be aware that an Onscreen Testing Void Form can only be processed in cases where the candidate has experienced a technical fault that has prevented the completion of the test under normal conditions.
The Onscreen Testing Void Form can be downloaded here.
In some circumstances, your learner may have completed enough questions before they experienced the fault to potentially pass the exam.
In these cases, we would encourage you to await the test result to see if a resit is required, as you can apply for Special Considerations when affected by a technical fault.
Any void applications received where a technical fault was not experienced will not be processed.
How long does a void take to process, and where can I see its status?
Once the void onscreen test booking form has been submitted and processed, the void takes up to 24 hours to process. The test will then show as voided in Edexcel Online, in the onscreen/on-demand test booking area. Allowing the centre to rebook the test.
Related Articles:
Guide to Special Consideration applications.
