November 2024 exam series: The Yellow Label Service will be in place for this series for centres in England to return scripts. You can expect to start receiving labels for November from 7th October.
We aim to dispatch labels in line with our attendance register delivery schedule, provided your centres entries were made before the qualification entry deadline. However, sometimes registers and labels can be delayed or lost in transit.
We cannot guarantee that labels will arrive on time if entries have been made after the entry deadline. If an entry is late, we will dispatch the register and label within 7 days of the entry being processed.
Further information about entry deadlines can be found here.
If an entry is made less than 7 days before the scheduled exam date, please request a new label to ensure that you can return exam papers as soon as possible.
If you have not received your labels, please see the detailed instructions below for guidance.
Do I need a yellow or a white label?
Please be aware that there are two different types of labels for returning scripts. Depending on the qualification and the centre's location, centres will receive either a yellow prepaid label for the Parcelforce collection or a white label.
The yellow label service is funded centrally by the DfE for centres in England only.
The white label service is not funded; therefore, centres will be required to cover dispatch/collection costs themselves.
Covered: GCSE, AS/A-Level, BTEC, T Level, Functional Skills - Schools, FE centres and WBL centres in England
Not covered: International GCSE, Edexcel Awards - International Centres, Wales, Scotland, N.Ireland, Channel Islands and Isle of Man, Overseas British Armed Forces schools.
Please be aware Edexcel Awards for UK centres are not covered by the yellow label service.
If your assessment is covered by the yellow label service, once you have the required labels to return your parcels, please book a collection via the Parcelforce web portal.
