Logging In And Accessing Pearson Services Using The Pearson Application Portal

A: The Pearson application portal allows you to access all your authorised apps in one place. This includes Edexcel Online (EOL) and other apps such as ResultsPlus and Exam Wizard. 

A: Please ensure you enter your existing EOL username and password. You must use a valid email address as your username. 

A: 1. If you have forgotten your EOL login password, from the login page, click on the 'Forgot password?' link:

 
2. On the forgot password page, enter your Edexcel Online username in the box (the email address used to create your account), then click on 'Submit':

If you are not sure what your username is, please ask your Examinations Officer/Centre Administrator for your details.

3. You will see a confirmation message advising that we have sent you an email containing password reset instructions:

 
4. Open the 'Password Reset Request' email and click on the 'Reset' link. 

Please note: The reset link expires after 24 hours and is only valid for a single use:

 Please note: This email will come from noreply@notifications.pearson.com. If you do not receive anything within 5 minutes, please check these points:

• Did you enter the correct email address in the username field?
• Has a junk/spam mail filter intercepted our email? – Please ask your IT department to check for any messages sent from noreply@notifications.pearson.com.

5. A new browser tab will open with a page that will allow you to enter a new password, ask you to confirm the password entered and then process the request by clicking 'Submit'.

Guidance on our password rules can be found in the 'How to choose a password - rules and security considerations' section below.

6. You will then see a message confirming that your password has been successfully reset:

Please note: your password must be changed within 24 hours of receiving the ‘Reset your password’ e-mail. If you attempt to use the link after 24 hours you will receive a message advising that the link has expired. Please repeat the above steps to request a new link if this window is missed. 

We have introduced password strengthening measures on the Pearson portal (as well as the systems accessed through the portal, which includes Edexcel Online). The mandatory requirements are that passwords:

• must contain a minimum of 8 characters
• must contain at least one numerical character
• must contain at least one upper-case letter
• must not contain your username
• must not be a match for one of our flagged 'vulnerable’ passwords (these are a combination of commonly used passwords and passwords that have been flagged as ‘at risk’)

The Pearson Portal allows the use of the following special characters:

Best practice tips

• Use special characters randomly throughout your password. This is an effective way of ensuring a secure password.
• Don't reuse passwords. It is not recommended that you use the same password across multiple platforms because if one system is compromised, all others that use the same password are at risk.
• Don't use personal information. This will often be the first thing that a bad actor would try.
• The National Cyber Security Centre (NCSC) recommend using three random words, which means you are creating a password that will be ‘strong enough’ to keep bad actors out, but easy enough for you to remember. We understand that using three random words alone wouldn't meet all the above password requirements, so in conjunction with this we would also suggest substituting some letters for numbers and / or special characters.

A: Applications in the portal will only appear once access has been provided. The following services (once provided) can be accessed via the application portal:

• Edexcel Online
• Modern Foreign Languages (MFL Sequencing Tool (Demo version)
• Exam Wizard
• LWT - Examination/Moderation
• LWT - Standards Verification
• Pearson Development Hub
• ResultsPlus
• Support Portal
• T Level Learner and Order
• T Level Results

If you need access to services, please contact your centres Exams Officer/Administrator.