We cannot amend the billing address on invoices; the amendment must be made to the account.
If you have an invoice with the incorrect billing address and you are unable to settle it, please contact us confirming the invoice number and your new address details, we will credit your invoice make the necessary amendments to your account and then re-invoice you with the correct details.
We also have a new customer self-service portal called iPay :
iPay allows you to:
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make secure payments by card online
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download copies of invoices and credit notes
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view or download your current statement of account.
This service is available twenty-four hours a day, seven days a week, all year round. For further information, please see the related article below.
Related Articles:
iPay: Online Account FAQs
Pearson Support Portal: Creating An Account
Pearson Support Portal (Staff at Centres & Associates): Creating A Case Record
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