Gender Reassignment Certificate Amendments

Learners who have completed their programme and need their certificates reissued after a name change following gender reassignment can request this free of charge by emailing student.requests@pearson.com with the following: 

• A copy of a recent utility bill (no more than three months old containing current name and address) 
• A copy of photographic ID (passport or photocard driving licence) in current name
• The original certificates must be returned to us. 

The student.requests@pearson.com email address is a dedicated, confidential service managed by trained experts in supporting requests following gender reassignment. This email address is only used for gender reassignment cases and any other emails sent to this address will not receive a response.

Guidance on learner gender in registration and certification  

We have also produced a guide to support centres and learners when they are recording and updating learner name and information on Pearson systems. It provides information for learners who hold Pearson certificates, and are no longer enrolled at a Pearson centre, but wish to apply for an amendment to a certificate.

• Guidance on Learner Gender in Registration and Certification