Edexcel Online: Updating Learner Details (General Qualifications) Step-by-step

How do I amend the candidate details after an entry has been made?

If you need to amend a candidate's entry or amend their personal details, you can do this through Edexcel Online. Please follow the below steps once logged in.

If the exam session is no longer active online, please send your amendment request to your Customer Service Specialist by creating a new case record.

Please note: If you wish to delete a learner entirely, please click here.

1. Select your qualification from the drop-down box, hover over 'Candidates' and click on 'Search by candidate':

2. Select the Session and enter the candidate number. Click 'Next':

3. A new window will appear. Click on 'Details' highlighted in blue:

4. Click on 'Edit' at the bottom of the page:

5. Amend the relevant details:

6. Once happy, scroll down to the bottom and click save:

*N.B. - You can only make one set of amendments. Once saved, if you need to make any further amendments for the same candidate, please contact your Customer Services Specialist by creating a new case record.  

Related Articles:
Entries: Delete/Withdraw Academic Learners
Pearson Support Portal: Creating An Account
Pearson Support Portal (Staff at Centres & Associates): Creating A Case Record

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