Please download the Extenuating Circumstances form provided below, once complete, send it to the EPA Delivery team at epacustomerservices@pearson.com. It usually takes 1-2 working days to process this request but, in some instances, may take up to 5 working days.
Extenuating Circumstances should be used for instances that have prevented the apprentice from undertaking any component of their EPA. This can include, but is not limited to:
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Injury or illness (e.g. sports injury; COVID-19)
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Long absence (e.g. maternity leave; hospital stay)
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Family emergency (e.g. bereavement)
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Change of employment circumstances
Related EPA Articles:
End-point Assessment: Updating Expected Gateway Dates
End-point Assessment: Break in Learning and Resuming Learning
End-point Assessment: Submitting Reasonable Adjustments Requests
End-point Assessment: Service Level Agreements (SLAs) for EPA
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