Salesforce

To access Classic Knowledge, you must run the Lightning Knowledge Migration Tool. Learn More

Benefits of upgrading to Lightning Knowledge:

  • Better article editing experience
  • Improved search functionality
  • AI-driven Knowledge recommendations

After migration, Classic Knowledge remains.

End-point Assessment: Provider/Assessor Contact

« Go Back

Information

 
TitleEnd-point Assessment: Provider/Assessor Contact
URL NameEnd-point-Assessment-Provider-Assessor-Contact
Issue
  • I have registered apprentices on ACE360 and submitted a booking request but I have not heard from you.
  • When will an assessor be in touch to schedule the EPA?
FAQ

Provider Assessor Contact.png

Important

Effective from 01 August 2025, the following terminology will change as outlined in Annex B of the Apprenticeship Funding Rules 2025-2026 document:

  • Apprenticeship Assessment will replace End-Point Assessment
  • Assessment Organisation will replace End-Point Assessment Organisation
  • Gateway to Completion will replace Gateway

All the appropriate guidance documents and support will be updated in due course to reflect these changes. Please ensure to use the correct terms when searching for support.

Providing the apprentice has been Approved for EPA and an EPA request has been submitted using the booking & scheduling tool in ACE360. An IEA (Independent End-Point Assessor) will be in contact with the apprentice and employer to undertake a pre-assessment planning meeting.

This planning meeting will be conducted prior to the EPA date chosen in the booking & scheduling tool, to discuss and confirm EPA processes, logistics and requirements, etc.

 

Detailed Instructions
Not Applicable.


Powered by