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End-point Assessment: Missing EPA Certificate

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Information

 
TitleEnd-point Assessment: Missing EPA Certificate
URL NameEnd-point-Assessment-Missing-EPA-Certificate
Issue
Apprentice has achieved their EPA but has not received their certificate, how do we track the EPA certificate?
FAQ

Missing EPA Certificate.png

Important

Effective from 01 August 2025, the following terminology will change as outlined in Annex B of the Apprenticeship Funding Rules 2025-2026 document:

  • Apprenticeship Assessment will replace End-Point Assessment
  • Assessment Organisation will replace End-Point Assessment Organisation
  • Gateway to Completion will replace Gateway

All the appropriate guidance documents and support will be updated in due course to reflect these changes. Please ensure to use the correct terms when searching for support.

Please provide the EPA Delivery team with the following details:

  • Apprentice name(s)
  • ULN (unique learner number)
  • Standard
  • Employer Contact
  • Employer Address or Certificate Address

The above information can be found within the apprentice record within ACE360, once obtained, the EPA Delivery team can contact the Department for Education to track the whereabouts of the EPA certificate.


Related EPA Articles:
End-point Assessment: Release of EPA Results
End-point Assessment: EPA Certification
End-point Assessment: EPA Component Certificate
End-point Assessment: Service Level Agreements (SLAs) for EPA

Back to EPA Delivery Index

Detailed Instructions
Not Applicable


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