Important
Effective from 01 August 2025, the following terminology will change as outlined in Annex B of the Apprenticeship Funding Rules 2025-2026 document:
- Apprenticeship Assessment will replace End-Point Assessment
- Assessment Organisation will replace End-Point Assessment Organisation
- Gateway to Completion will replace Gateway
All the appropriate guidance documents and support will be updated in due course to reflect these changes. Please ensure to use the correct terms when searching for support.
If an apprentice record is withdrawn on ACE360 within 90 days of their start date (as input to ACE360), then the system will automatically credit one token back to you.
To withdraw an apprentice record, open the apprentice’s record and select the Actions button.
If the Actions button is not visible, then the function is not available for this record, i.e. they are already at the Grade Determined stage.
For more information on how to withdraw an apprentice, can be found by accessing the support article from ACE360 in the Circle platform.
Please note: ACE360 Knowledge Base articles have now transitioned to the Skills Federation Circle, you can sign up for this here.
Related EPA Articles:
End-point Assessment: ACE360/EPA Costs
End-point Assessment: New and Existing Customers
End-point Assessment: Adding Standards to ACE360
End-point Assessment: Creating/Registering Apprentices in ACE360
End-point Assessment: Adding Purchase Order (PO) Numbers to Registrations
End-point Assessment: ACE360 Key Definitions
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