Edexcel Online: Update Learner Details - Vocational Qualifications

How do I update a learner's details for a vocational qualification on Edexcel Online (EOL)?

If the learner is registered on EOL with a vocational registration number, you can edit one of the following pieces of information before certification.

• First Name
• Last Name
• Sex
• DOB
• Planned Completion date
• Unique Learner Number (ULN)
• Study mode
• Centre Reference

To make an amendment:

1. Log in to Edexcel Online:

2. Enter your EOL username and password. Next, click on 'Sign in': 

If you have access to secure exam materials, please see Logging into EOL accounts via the Pearson application portal for users granted access to secure exam materials for additional steps.

3. Select your vocational qualification from the drop-down box in the upper left corner of the page:

4. Select 'Candidates' and 'Search by candidate' from the menu on the left side of the page:

5. Using the available search criteria boxes, provide enough detail to locate your specific learner and click next:

Please note: Be aware that Edexcel Online uses 'pop-up' windows on your browser to display information. 
If your browser blocks pop-ups, please see Pop-up Blocker - How To Disable.

6. A pop-up window will appear, matching the search information provided. Click on the 'Details' link to view the specific learner record:

7. Click on 'Edit' at the bottom of the window:

8. Amend the detail that is required.

9. Click on 'Save' at the bottom of the window:

To make a second change, please create a case and request the amendment; a Customer Services Specialist will update the case within two working days.   

Related Articles:
Edexcel Online: Searching For BTEC Learner Registrations
Pearson Support Portal: Creating An Account
Pearson Support Portal (Staff at Centres & Associates): Creating A Case Record

Not Applicable.