Edexcel Online: Removing/Amending Submitted Claims And Grades (BTEC/NVQ Grades).

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Information

Title	Edexcel Online: Removing/Amending Submitted Claims And Grades (BTEC/NVQ Grades).

URL Name	Edexcel-Online-Removing-Amending-Submitted-Claims-And-Grades

Issue

How do I remove/add/amend a previously submitted BTEC/NVQ learner claim or grade on Edexcel Online?

FAQ

Once the grade reporting is complete and the claim has been submitted and processed, please follow the steps below if you require any grade amendments.

Please click each section to expand and view support:

Grade amendments - pre certification

If you wish to amend unit grades before the certificates are issued, please create a case record as soon as possible, so we ensure you receive the award documentation on time. Please include the below details when submitting your request:

Learner name
Registration number
Unit number and name
Details of the required amendment

Grade amendments - post certification

If you wish to amend unit grades after the award documentation has been issued, you'll need to send us a written explanation for claim additions/removals and amendments.

If the learner has been certificated and you require an amendment to a claim, you'll need to submit an SA16 (BTEC) form (also dispatched with the original certificate), which you can find below.

Please do not send the original certificate back unless it is one of the following qualifications:

All Security qualifications
Health and Social Care
Early Years
Level 5 Diploma in Education and Training
Higher Nationals
BTEC Construction

If the certificate is not one of the above qualifications, please confirm that you have securely destroyed (for example, by shredding or incineration) the original certificate on your covering letter/SA16 form.

If we receive your request for an amended certificate more than a month after the certificates have been issued, we'll charge a duplicate certificate fee.

All returns should be made to the following address:

Pearson Account Services
The Lighthouse
14 The Quays
Salford Quays
Manchester
M50 3BF

SA16 form

Request to amend previously declared outcomes - SA16 form - [PDF Download]

Once we have received your SA16 form, we will forward the request to our Quality Standards department; the team will contact the customer directly.

Please see Certificates: Amendments.

Back to Certification index page.

Detailed Instructions

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