If you are trying to open a new page/window within Edexcel Online, please ensure that your pop-up blockers are switched off. This is the leading cause of new windows not opening.
For further information, please see Pop-up Blocker - How To Disable.
Also, please try using a different web browser.
If you experience a problem with Edexcel Online that you can't resolve yourself, please contact us. Try to give as much information as possible to help us fix it for you, such as details of the menu option you were using, what you were querying, and displayed messages that you think are relevant.
We'll do our best to resolve your problem. However, we recommend you contact your in-house IT support before contacting us.
Please note: Edexcel Online is unavailable between 00:00 and 02:00 UK time.
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