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Edexcel Online: Account Confirmation

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TitleEdexcel Online: Account Confirmation
URL NameEdexcel-Online-Account-Confirmation
Issue

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All centres delivering Pearson general and/or vocational qualifications must confirm the status of their head of centre and exams staff accounts within the Edexcel Online/Pearson Application Portal at the start of each academic year. 

Important: The deadline to complete the Edexcel Online account confirmation is Tuesday 28 October 2025.

Exams staff can access and view the complete contact list, but a user account with one of these roles as either a primary or secondary role must complete the confirmation; 

  • Head of Centre   
  • Deputy Head of Centre
  • Vice Principal
  • MAT CEO

Users with the following exams staff roles can view the confirmation: 

  • Centre Co-ordinator/Administrator   
  • Examinations Assistant   
  • Examination Manager  
  • Examinations Officer   
  • MAT Admin

If your centre has multiple subsites, you'll need to confirm the account list for each one separately.

Why is this important? 

By reviewing and confirming your Edexcel Online accounts, you’re helping us make sure:

  • only the right people have access to secure information 
  • we can contact the right people when we need to 
  • your students' data is protected. 

Expand the following section for detailed step-by-step instructions on completing your confirmation. 

FAQ
Step-by-step process
  1. Sign in with your Edexcel Online credentials at https://userportal.pqs.pearsonprd.tech/. Once you've entered your Edexcel Online login details and clicked ‘Sign in’, you'll be prompted to enter a verification code, which you'll find in your Pearson Authenticator app. 
    You need the Pearson Authenticator app to complete the sign in process, and you won't be able to access the site without entering a verification code. Need help setting up and using the app? See our Pearson Portal Authenticator article.

  2. Once, you've logged in, you'll see the Pearson application portal home page. Click on the 'My Apps' option: 
    appscreenc ds copy.png
  3. You'll see tiles for each of the Pearson apps that you can access with your Edexcel Online account. Click on the 'Edexcel Online Account Confirmation' app:
    appscreenb ds copy.png
  4. You will be taken to the Edexcel Online account confirmation home page:
    portallast ds copy.png
  5. If your centre has multiple sub-sites or linked centres, you can select the relevant centre/subsite from the top right-hand corner. Click on 'Select centre':
    appscreend ds copy.png
  6. Enter the centre subsite number, then click on the magnifying glass icon:
    site2 ds copy.png
  7. To review your centre’s Edexcel Online accounts, click on the 'User Account Review' option:
    appscreene ds copy.png
  8. You’ll now see a complete list of all head of centre and exams staff accounts at your centre. If your centre has multiple subsites, you'll need to confirm the account list for each one separately: 
    ACC3a ds copy.png
  9. If, when logged in, you see accounts from other centres within your MAT (multi-academy trust), this is because your account has multiple centre numbers ticked on your Edexcel Online profile. If your profile is not correct, please work with your MAT to correct them within Edexcel Online:
    edit eol centre site screen ds copy.png
  10. A user with a head of centre account will need to confirm one of the following options for each individual account under the status drop-down next to each user:

    Correct - this account is still active, the contact is still working at the centre, and has all access required.

    Amend - if you need to make an amendment to this account, your exams officer can make these amendments directly on Edexcel Online for most users. For head of centre or exams officer accounts, you will need to complete an online form to request that we make any amendments for you.*

    Delete - this account access needs to be deleted. Your exams officer can remove accounts at any time by selecting the red cross next to the account within Edexcel Online. Please see: Edexcel Online: Deleting Accounts.

    ACC4 ds copy.png

    * A separate window will open if the 'Amend' option has been selected. Enter your Edexcel Online login details and you will be directed to the online form to request the relevant amendments:

    ACC6 ds copy.png

  11. If you make any mistakes when selecting the account status before submitting the confirmation, you can reset all account statuses by clicking the 'Clear' option:
    13_edit.png

  12. Once you have updated the status for all accounts shown, tick the box to confirm that you've checked all the accounts and you confirm that the list is now accurate:
    14_edit.png

  13. After submitting your confirmation, you will see a message at the top of the screen confirming your account review has been successfully submitted:
    15_edit.png

  14. To log out of the review screen, click the circle with your initials located at the top right corner of the screen and click 'Sign out'. Clicking this will sign you out of all Pearson applications:
    21_edit.png


Related Articles:

Centre Terms & Conditions Confirmation
Logging In And Accessing Pearson Services Using The Pearson Portal
Edexcel Online: Access And Logging In Troubleshooting
Edexcel Online (EOL) Accounts index.

Detailed Instructions

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