Our qualification certificates are evidence of your learners’ hard work and achievements.
Please click here to read some frequently asked questions about claiming certification and find out how to request a replacement certificate.
Please click the options below to expand and view support:
Claims & Certification
|
Certificates
|
New to Claims and Eligibility? Start Here
If you're a new exams officer and need support understanding the claims and eligibility process, we’ve got you covered. Our eLearning courses on the Pearson Development Hub are designed to walk you through the essentials step by step.
We recommend starting with the following bitesize modules:
BTEC Bitesize: Making Claims – Learn when and how to submit claims, the different types of claims available, and how to ensure your learners receive their results and certificates:
BTEC Bitesize: BTEC Eligibility – Understand the eligibility checks required before certification and how to avoid common issues:
|
| These interactive modules are available on demand and can be completed at your own pace. You’ll also find additional support articles and walkthroughs linked within the courses to help reinforce your learning. |
Back to Exams Officers & Administrators support index.
