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To facilitate a faster uploading/downloading experience for users of Learner Work Assessment and Learner Work Transfer, ideal file sizes are 1GB or below. LWT will reject any files larger than 8GB because it will take too long to be uploaded:
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Ensure the recording time meets the assessment criteria.
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Use a file converter to reduce the resolution of a recording, e.g. 4K to standard resolution.
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Record at a standard resolution rather than default, which might be too high
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Please check the resolution that recordings are in - for example, if you've recorded at anything above HD, please use a converter to reduce this (typically, each step up in resolution, e.g. full HD to 4K, is a 4x increase in size).
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If a recording is at standard resolution but it is still too large, then compress the file to reduce its size. Please check any compressed files to verify the quality is as expected.
For additional support to reduce file sizes of PDF documents using Adobe Acrobat, please see:
Please refer to any subject-specific guidance about the submission of evidence, e.g. expected file format(s), method of providing evidence for learners etc.
More guidance is available in our LWT Frequently Asked Questions, which can be found along with other support documentation on our LWT webpage.
If you continue to experience an issue uploading your file, please contact Customer Support.
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