If you have received your results but are experiencing any of the below error messages, please contact your MIS/SIMS provider as they may need to update your system.
Error messages:
- Aspect not in range
- Grade not expected
- Grade set error messages
You will then need to download the most updated version of basedata from our website here. The results should then be imported with no issues.
If you continue to have problems, please create a new case record including all the details of the errors and you will receive an update from a Customer Services Specialist within two working days. |
External support:
Related Articles:
A2C: Receiving Overall BTEC Results by EDI File
A2C: No Pearson Connection
A2C: Results Files Not Received
A2C: Finding Basedata
Pearson Support Portal: Creating An Account
Pearson Support Portal (Staff at Centres & Associates): Creating A Case Record
Back to Results, Post-Results & Appeals article homepage.
